Privacy Policy

1. Introduction

FreshBeautyTech OU ("we," "our," or "us") operates the TripBudget application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using TripBudget, you consent to the data practices described in this policy.

2. Company Information

3. Information We Collect

3.1 Personal Information

We collect the following personal information:

• Name and email address
• Profile pictures
• Travel preferences and requirements
• Account credentials
• Payment information (processed securely through third-party providers)

3.2 Usage Data

We collect information about how you use our service:

• Chat conversations and travel planning queries
• Features you use and interactions with our platform
• Device information and browser type
• IP address and general location data

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies:

• Necessary cookies: Required for basic functionality
• Analytical cookies: Via PostHog and Google Analytics to understand usage patterns
• Preference cookies: To remember your settings and preferences

4. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our AI-powered travel planning service
• Processing your travel queries and generating personalized recommendations
• Managing your account and processing payments
• Communicating with you about our service
• Analyzing usage patterns to improve our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

5. Data Sharing and Third Parties

We do not sell your personal information. We may share data in the following circumstances:

5.1 AI Service Providers

We use OpenAI, Gemini, and Grok for AI processing. We do not share personal identifiers with these services. Premium users can opt to hide their messages from processing.

5.2 Analytics Services

We use PostHog and Google Analytics for usage analytics. These services may collect anonymous usage data.

5.3 Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal identifiers at any time.

8. Your Rights (GDPR/CCPA)

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Limit how we process your data

To exercise these rights, contact us at: [email protected]

9. Account Deletion

You may request account deletion by emailing [email protected]. We will process your request within 14 days and remove your personal identifiers and account data.

10. Age Restrictions

Our service is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: